I’ve been a big fan of Volkswagen but we are at a crossroads. I have a 2001 Jetta that I bought new. When it had about 25,000 miles in it, the transmission blew up. It was under warranty so I didn’t worry about it too much. They fixed it for free. On Sunday night it just blew up again. I have under 70,000 miles on it. I’m averaging 35,000 per transmission. That is fucked up.
I had a 3rd party extended warranty, but that expired last February. The power train on these is warrantied for a long time, but they say that they won’t fix the same thing twice under the warranty? I asked about goodwill and he sounded like I may have a shot at that but I have to wait until the manager guy gets back after Thanksgiving.
The repair cost for this is $3600. I think Volkswagen should pay for it. If they don’t, they are lame. I did not abuse this car. I did all of the scheduled maintenance. The dealer is the only person that has touched that car, except for an oil change or two.
OK, VW, time to put up or shut up.
I’ll report back.
I’ve had three VWs over the years and each was terrible in its own way. The first Jetta – I’d just gotten off 94 when the entire front axle fell apart. Thankfully I was going less than 30mph when it happened. At the dealership they took a look and determined that, on the factory line, several crucial bolts had been left out entirely. Great quality control. The second Jetta was possessed. It had bizarre electrical system problems. Like the dashboard lights would flicker at night and the moonroof would get jammed halfway open and the whole stereo blew out, and this was all when it was less than a year old. No more VWs for me.
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